How To

Start Riding

How do I use a Neuron scooter? Here’s a step-by-step guide just for you.

Scan to download neuron app

1. Scan

Scan to download the Neuron app. Add debit or credit card as payment method.

Unlock Neuron scooter

2. Unlock

Scan QR code on sticker to unlock.

Perform safety checks

3. Safety Checks

Ensure brakes and headlights are working. Check the scooter for any damages. 

Kick off to start

4. Start Riding

Kick-start to accelerate.

Park responsibly

5. Park Responsibly

Return scooters to parking station and do not leave scooters where it can obstruct others.

End trip by taking a photo

6. End Trip

Snap a photo of the scooter, rate us and end your trip in-app.

Riding Tips

Changing Speed

Change Speed

For Australia: For safety reasons, the default speed on our scooters are set to the first mode which travels up to 15km/h. To increase speed simply press the ‘Change Speed’ button once and this will change it to the second mode of up to 25km/h.

No Parking Zone and Low Speed Zone in Brisbane

No Parking Zone

For Australia: The No Parking Zone is denoted by the shaded area in red on our in-app map. No scooters are allowed to end trip or be on temp lock within this zone.

Low Speed Zone

No Parking Zone and Low Speed Zone in Brisbane

No Parking Zone

For Australia: The No Parking Zone is denoted by the shaded area in red on our in-app map. No scooters are allowed to end trip or be on temp lock within this zone.

Low Speed Zone

Changing Speed

Change Speed

For Australia: For safety reasons, the default speed on our scooters are set to the first mode which travels up to 15km/h. To increase speed simply press the ‘Change Speed’ button once and this will change it to the second mode of up to 25km/h.

Try the Neuron app today!

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